FAQS

1. What payment methods do you accept?

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. Rest assured that your payment information is secure and protected.

2. Do you offer international shipping?

Yes, we offer international shipping to many countries around the world. During the checkout process, you can select your country, and the shipping options and fees will be displayed.

3. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return the item(s) within 30 days of delivery for a full refund or exchange. Please refer to our Returns & Refunds page for detailed instructions.

4. How long does it take to process and ship an order?

Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and the shipping method selected during checkout. For more information, please visit our Shipping & Delivery page.

5. Are your watches water-resistant?

Yes, many of our watches are water-resistant. However, the level of water resistance varies between models. Please check the product description of the watch you are interested in to see its specific water resistance rating.

6. Can I track my order?

Absolutely! Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your package and estimate its delivery date.

7. Do your watches come with a warranty?

Yes, all of our watches come with a standard manufacturer's warranty. The duration of the warranty may vary depending on the watch model. For more information, please refer to our Warranty & Repairs page.

8. How do I adjust the watch strap?

Most of our watches come with adjustable straps. If you need assistance in adjusting the strap to your desired fit, please refer to the watch's user manual or contact our customer support team for guidance.

9. Can I cancel my order after it has been placed?

If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

10. How can I contact your customer support team?

You can reach our friendly customer support team through email, phone, or the contact form on our Contact Us page. We are here to assist you with any inquiries or concerns you may have.

Still have questions?

If you have any other questions or need further assistance, please don't hesitate to reach out to us. We are committed to providing excellent customer service and ensuring your shopping experience is a delightful one.